Description
The Customer service representative will help customers with complaints and questions provide product & service information, and process orders and returns with accuracy and efficiency.
Customer Service Representative at Nirvana Synergy (On-Site)
Full Time | Senior Role | Nigeria
|
Job Posting
Trendy Campus Job Post
|
| Staff Strength: 1 - 5 Staffs |
Qualifications
- Must be a good team player, and possess good character traits and personality.
- Must have at least 2 years experience as a customer service representative.
- Must have the ability to multi-task, prioritize, and manage time effectively.
- Must have customer orientation and ability to adapt/respond to different types of characters.
- Must have excellent communication and presentation skills.
- Must have at least OND.
- Must live within Okota/Ago/Isolo and environs.
Responsibilities
- Processing and closing sales and transactions satisfactorily
- Answering questions about the company’s products and services
- Collecting. Identifying and analyzing customer feedback and complaints
- Following up with prospective and current customers on their use of our products in order to retain them
- Developing and documenting knowledge into helpful content.
- Building sustainable relationships and trust with customer accounts through open and interactive communication.
- Meeting personal/customer service team sales targets and call handling quotas.
Benefits
- Benefit will be made available at the point of qualification.
- Method of Application
- Interested and qualified candidates should send their CV to: jobs@nirvanasynergy.com using the Job Title as the subject of the mail.
