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Distribution Team Leader at International Breweries (On-Site)

Full Time | Senior Role | Nigeria

Job Posting

Trendy Campus Job Post
  Staff Strength: 1 - 5 Staffs

Description

The key purpose of this role is to drive a consistent customer service experience by ensuring superior in-trade execution of the Distribution lever while executing our competition strategy responsibly. Grow profitability by exploiting delivery mode opportunities. Ensure DPO Delivery Pillar and Good Operating Practices are adhered to.

Qualifications

  • Min. of B.Sc./ B.Tech /HND in a related field.
  • 2 years’ experience in Logistics and Supply Chain Management
  • Knowledge of customer service principles
  • Strives for customer service excellence
  • Demonstrates reliability
  • Good interpersonal skills / builds good relationships
  • Ability to work under pressure
  • Verbal ability and communication skills
  • Excellent self-management and planning skills
  • Strong achievement orientation
  • Ability to adapt to change effectively
  • Excellent coaching capability
  • Strives for continuous improvement

Responsibilities

  • Implement DPO management routines
  • Operational work diagnosis (OWD) done to check compliance to all SOP's and standards
  • Dedicated work area 5's inspection / audit, visual boards updated with 5's scores and gaps
  • OWD's done for Quality, truck departure, truck arrival and truck delivery process at POC
  • Track Customer delivery performance (CDP) reasons & action plans developed and implemented
  • Driver feedback analysis done, and feedback given to drivers
  • Relevant customer service training conducted for delivery team
  • Refusals tracked, analyzed and action plans created and implemented
  • OWD's done for Quality, truck departure, truck arrival and truck delivery process at POC
  • Transport labor productivity - GOPS completed, and action plans developed
  • Delivery process standardized and SOP's implemented
  • Plan vs actual km analyzed, action plans developed and implemented
  • Maintain open communication channels with CIC and Centralized Planning
  • Track and adhere to SLA with stakeholders to leverage appropriate relationships
  • Engage with the Plant regarding their DPO dream by driving DPO on the shop floor.
  • Representation during milestone audits will be necessary to support the Plant’s DPO dream

Benefits

  • Benefit will be made available at the point of qualification.
  • Method of Application
  • Interested and qualified? Go to International Breweries on wd1.myworkdaysite.com to apply
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 Posted: 8/13/2024