Responsibilities

• Gather, understand, and analyze information regarding allocated segment
• Anticipate evolution and future trends in the specific segment
• Partner with the business to drive profitability
• Introduce ABB products to consultants and develop new markets
• Plan and implement promotional activities with sales, marketing, and technical teams
• Identify potential buyers within the segment by understanding their needs
• Create offers and proposals, including service activities, for segment customers
• Ensure ownership of customer resolution cases to maintain high satisfaction
• Collect, analyze, and distribute segment surveys to understand customer trends
• Build deep understanding of competitors, pricing, product applications, and services
• Identify and monitor pricing, harmonizing with division price levels
• Manage annual performance assessments and develop segment metrics
• Implement segment initiatives as requested by local business manager
• Create and maintain loyal, long-term relationships with segment customers and associations
• Organize and follow up on segment-related processes
• Conduct regular training seminars with local sales teams on segment topics
• Minimize risks related to agreements, contracts, and offers